How to apply for a UK visa in Kuwait?

Where can I get information

You can find out whether you need a visa and how to apply through the Visa Application Centre (VAC) website. They are a commercial company chosen by UK Border Agency and the British Embassy in Kuwait to adminster the visa scheme on our behalf.

VAC also provides information, supplied and approved by UKvisas, by e-mail and phone. The number is 297 1177.

Do I have to pay?

There is a charge for using the phone service (local call rates), but information from the website and by email is free of charge.

Where can I get advice?

VAC and its staff can’t give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application, or advice about the UK’s immigration rules and requirements, you need to contact a qualified professional immigration adviser or lawyer. In the UK, the Office of the Immigration Services Commissioner keeps a list of registered immigration advisers.

How do I submit my application?

VFS manages the Visa Application Centre in Kuwait, where you should submit your application and your biometric fingerscans.

Who decides whether I will get a visa?

UK Border Agency staff will process and decide your visa application. VAC and its staff play no part in the outcome of your visa application. They cannot influence it in any way.  If any member of staff employed by VAC say they can influence your application, you should tell the British embassy as soon as possible.

Service standards - complaints and compliments

UKvisas aims to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve
If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days;

• If you wish to complain about the service you received from UKvisas at this Embassy please address your complaint to the Entry Clearance Manager at British Embassy Kuwait, and send it via e-mail to kuwait.generalenquiries@fco.gov.uk.
• If you wish to complain about the service you received from VFS, you may submit it direct to their website, in person, or to the Entry Clearance Manager at this Embassy in writing.